Terms & Conditions – XpressPara

Last updated: 01/12/2025

Welcome to XpressPara. By visiting or making a purchase on our website, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of the Website

By accessing this site, you confirm that:

  • You are at least 18 years old

  • You provide accurate and truthful information

  • You will not misuse the website for illegal or harmful activities

We reserve the right to refuse service, cancel orders, or block accounts that violate our rules.

2. Products & Availability

We strive to ensure all product details, prices, and images are accurate.
However:

  • Some items may be unavailable or sold out

  • Colors and packaging may vary depending on suppliers

  • Prices may change without notice

If a product becomes unavailable after your order, we will contact you to offer an alternative or issue a refund.

3. Orders & Payments

When placing an order:

  • You agree to provide correct personal and delivery information

  • You authorize us to process your payment securely

  • Payments are handled through trusted third-party providers

XpressPara may cancel any suspicious or incomplete orders.

4. Delivery

Delivery times are estimates. Delays may occur due to:

  • National holidays

  • Remote locations

  • Courier service issues

  • Weather conditions

We do not assume responsibility for delays caused by third-party courier companies.

5. Returns & Exchanges

Due to hygiene and product-safety reasons, returns are accepted only for:

  • Damaged items

  • Incorrect products received

  • Manufacturing issues

Requests must be made within 24 hours of receiving your order.
More details are explained in our Refund & Return Policy.

6. Prices & Promotions

Prices include applicable taxes as required by Moroccan law.
Promotions, coupons, and discounts:

  • Are limited in time

  • Cannot be combined unless specified

  • May be canceled or modified at any time

7. Intellectual Property

All content on this site (texts, logos, images, product descriptions, design) is the exclusive property of XpressPara or its partners.
Unauthorized use, copying, or reproduction is strictly prohibited.

8. Limitation of Liability

XpressPara is not responsible for:

  • Allergic reactions or misuse of products

  • Incorrect personal information provided by customers

  • Delays or errors caused by third-party couriers

  • Unauthorized use of your account

Always read product labels and consult a medical professional if needed.

9. Governing Law

These terms are governed by Moroccan law, particularly:

  • Law 31-08 on Consumer Protection

  • Law 09-08 on Personal Data Protection

Any dispute will be handled by Moroccan courts.

10. Contact

For any questions regarding these Terms:
📧 [email protected]